Shipping & Returns

Dancewear For You – Shipping, Returns & Exchanges Policy

At Dancewear For You, I pride myself on offering quality dancewear and exceptional personal service. Your support is truly valued. If you have any questions or concerns about your order, please contact me straight away — I'm always happy to help!

Shipping Information

Australian Shipping: We absorb the cost of standard shipping within Australia. If you need express shipping, this can easily be selected at checkout.
International Shipping: Rates are usually calculated automatically at checkout, but we encourage you to email your shopping list for a custom quote especially on larger orders.
Insurance: It's your choice if you would like to secure your order by adding insurance to your delivery. Every effort is made to ship items securely, with tracking but we recommend adding insurance on orders over $200.00.

Please note:

Many popular items are held in stock in Perth.
Some items may need to be sourced or produced after your order is confirmed. I'll always keep you updated.
All packages include tracking. However, Dancewear For You is not responsible for monitoring tracking after dispatch — we recommend you keep an eye on your parcel using the tracking details provided.
If your package is returned to us due to a missed delivery or failure to collect, re-shipping will be at your expense.

Important: Shipping fees are non-refundable.

United States Orders 🇺🇸 — Duties & Tariffs

For US customers, applicable import duties and tariffs are estimated and collected at checkout. We then prepay all duties on your behalf before your order is dispatched, so your parcel arrives with no additional charges due on delivery.

Please note that duty amounts collected at checkout are estimates only. Final amounts are determined by U.S. Customs regulations at the time of dispatch, and tariff rules may change without notice. In rare cases where there is a significant difference between the estimated and actual duty amount, we reserve the right to contact you prior to dispatch.

📌 For full details, please visit our Duties & Taxes page.

Returns & Exchanges

Standard items: You have 30 days from the date your order is shipped to request an exchange or return (conditions apply).
Condition: Items must be unworn, unused, in original packaging, and have all tags attached.
Re-stocking fee: A $30.00 re-stocking fee applies to exchanges/returns to help cover the costs of bringing premium stock into Australia and delivery to you. Where possible, this fee will be reduced to minimize your expense. Just email your request.
Non-returnable items:
- Discounted, sale, and clearance items
- Dance shoes (some brands can be exchanged – please check product pages)
- Accessories, crystals, fabric, trimmings, underwear, and gift cards
- Special orders, wide fit/custom colour/made-to-measure dance shoes (e.g., Aida Dance Shoes)

Important Information on Sale and Discounted Items

While we cover the shipping cost within Australia for your initial order, please understand that we cannot accept returns or exchanges on sale, discounted, or clearance items.

With online shopping, most businesses retain the original shipping fees when an exchange or return occurs. Since we have absorbed your shipping cost already, we regret that discounted or clearance items must be final sale.

However, we are always here to help! If you have any questions about sizing, fit, or any other concerns before ordering — or if you're unsure about anything after receiving your order — please don't hesitate to contact us.

Faulty Items

If an item is found to be faulty, a full refund or exchange will be offered (no re-stocking fee applies). Please email us first before returning any items.

How to Return or Exchange

Email jacky@dancewearforyou.com.au to request a return or exchange and receive instructions.
After receiving approval, send your item to:
- Dancewear For You, Western Australia (email for full address)

Please use a trackable shipping service, especially for items valued over $100.

Thank you again for choosing Dancewear For You. I am committed to making your online shopping experience as easy and affordable as possible!