Shipping & Returns

Dancewear For You – Shipping, Returns & Exchanges Policy

At Dancewear For You, I pride myself on offering quality dancewear and exceptional personal service. Your support is truly valued. If you have any questions or concerns about your order, please contact me straight away — I'm always happy to help!

Shipping Information

Australian Shipping: We absorb the cost of standard shipping within Australia. If you need express shipping, this can easily be selected at checkout.
International Shipping: Rates are usually calculated automatically at checkout, but we encourage you to email your shopping list for a custom quote especially on larger orders.
Insurance: It's your choice if you would like to secure your order by adding insurance to your delivery. Every effort is made to ship items securely, with tracking but we recommend adding insurance on orders over $200.00.

Please note:

Many popular items are held in stock in Perth.
Some items may need to be sourced or produced after your order is confirmed. I'll always keep you updated.
All packages include tracking. However, Dancewear For You is not responsible for monitoring tracking after dispatch — we recommend you keep an eye on your parcel using the tracking details provided.
If your package is returned to us due to a missed delivery or failure to collect, re-shipping will be at your expense.

Important: Shipping fees are non-refundable.

United States Orders 🇺🇸 — Duties & Taxes

For orders shipped to the United States, estimated import duties and import taxes are calculated and collected at checkout. Dancewear For You uses a Delivered Duty Paid (DDP) shipping service, currently arranged through Zonos and Australia Post, to prepay the applicable charges before dispatch.

Checkout amounts are estimates based on the order value, product classification, country of origin and destination. Customs rules and tariff rates can change. If there is a significant difference between the estimated amount and the amount required before dispatch, we may contact you before shipping.

DDP shipping is intended to prevent further payment on delivery. However, customs authorities or the carrier may request additional information or assess extra charges in exceptional circumstances outside our control.

All Other International Orders 🌍

Orders shipped outside Australia and the United States are normally sent DAP (Delivered At Place), previously known as DDU (Delivered Duty Unpaid).

Import duties, VAT, GST, customs fees, tariffs and carrier handling charges are not collected at checkout unless expressly shown on your order or required by applicable law. Any charges imposed by the destination country are the recipient’s responsibility and are payable directly to the local customs authority or carrier.

Orders may be delayed or returned when destination charges aren’t paid. Original shipping fees are non-refundable when a parcel is refused or returned because those charges weren’t paid, except where required by applicable consumer law.

📌 For full details, please visit our Duties & Taxes page.

Returns & Exchanges

Standard items: You have 30 days from the date your order is shipped to request an exchange or return (conditions apply).
Condition: Items must be unworn, unused, in original packaging, and have all tags attached.
Re-stocking fee: A $30.00 re-stocking fee applies to exchanges/returns to help cover the costs of bringing premium stock into Australia and delivery to you. Where possible, this fee will be reduced to minimize your expense. Just email your request.
Non-returnable items:
- Discounted, sale, and clearance items
- Dance shoes (some brands can be exchanged – please check product pages)
- Accessories, crystals, fabric, trimmings, underwear, and gift cards
- Special orders, wide fit/custom colour/made-to-measure dance shoes (e.g., Aida Dance Shoes)

Important Information on Sale and Discounted Items

While we cover the shipping cost within Australia for your initial order, please understand that we cannot accept returns or exchanges on sale, discounted, or clearance items.

With online shopping, most businesses retain the original shipping fees when an exchange or return occurs. Since we have absorbed your shipping cost already, we regret that discounted or clearance items must be final sale.

However, we are always here to help! If you have any questions about sizing, fit, or any other concerns before ordering — or if you're unsure about anything after receiving your order — please don't hesitate to contact us.

Faulty Items

If an item is found to be faulty, a full refund or exchange will be offered (no re-stocking fee applies). Please email us first before returning any items.

How to Return or Exchange

Email jacky@dancewearforyou.com.au to request a return or exchange and receive instructions.
After receiving approval, send your item to:
- Dancewear For You, Western Australia (email for full address)

Please use a trackable shipping service, especially for items valued over $100.

Thank you again for choosing Dancewear For You. I am committed to making your online shopping experience as easy and affordable as possible!